Shipping policy
Last updated: March 7, 2026
Thank you for shopping with Havenlor. This Shipping Policy describes how orders are processed and shipped when you place an order through our website.
Order Processing
All orders are processed after payment confirmation. Orders are handled in the order they are received unless a priority shipping option is selected.
Please note that many of our products are prepared upon order. Because of this, processing and fulfillment times may vary depending on demand and operational conditions.
Shipping Methods
Standard Shipping — Free
Standard Shipping is offered free of charge on eligible orders. Orders placed using Standard Shipping are processed in our regular fulfillment queue.
Premium Priority Shipping — €6.90
Premium Priority Shipping provides priority order handling. Orders placed with this option are prioritized in our fulfillment queue ahead of standard orders whenever possible.
This option prioritizes order processing and handling, but delivery conditions may still vary depending on logistics operations and destination requirements.
Shipping Availability
Orders are shipped to locations where Havenlor currently offers delivery services. Shipping availability may vary depending on the destination and operational conditions.
Tracking Information
When available, customers will receive tracking information once their order has been processed and shipped.
Shipping Delays
Shipping operations may occasionally be affected by circumstances outside of our control, such as logistics disruptions, customs procedures, or periods of high demand. As a result, delivery conditions may vary.
Contact
If you have any questions about this Shipping Policy, please contact us:
Email: support@havenlor.com
